Court to Court is a feature program that is offered regularly and provides courts with the opportunity to showcase their solutions to meet a range of organizational and technological challenges.
Current Court to Court programs are available as streaming videos and include the following segments.
Training New Hires for Success
Every court unit must decide how to deal with training new employees. Court to Court visits the Western District of North Carolina's Probation and Pretrial Services office to learn how it recently changed its technique so that line officers and staff do the training and what have been the results.
Dealing With Unscrupulous Bankruptcy Petition Preparers
Pro se bankruptcy filers often pay bankruptcy petition preparers (BPPs) to fill out and file the many documents necessary to open a bankruptcy case. All too often, unscrupulous BPPs take advantage of unknowledgeable or unsuspecting filers and do harm rather than offer help. With its large volume and percentage of pro se bankruptcy filings, this has been a substantial problem in the Central District of California. The bankruptcy court has undertaken several steps to lessen the effects such preparers cause, including promoting eSR, the new software that allows pro se debtors to submit their documents online themselves.
Succession Planning and Staff Development
Many court units contain a large percentage of staff who are within a few years of retirement. The departures of managers and supervisors in a short time span can be especially disruptive to normal operations. To help meet this challenge, the Northern District of Illinois district court created a vigorous two-year development program for court staff. Even with no promise of advancement, employees have responded enthusiastically to the program.
For more information and to suggest ideas for future segments, contact David Kolm, Senior Producer, at 202-502-4229 and DKolm@fjc.gov.