In a Nov. 30 memo, AO Director Jim Duff highlighted new information from the Office of Personnel Management (OPM) regarding a change in the service provider for the credit monitoring and identity protection services for individuals affected by the two data breaches in 2015.
Significantly, individuals affected by either breach will continue to be covered by identity restoration and identity theft insurance and need not do anything more to continue that service.
Those affected by the personnel records breach, who have been only covered by the Winvale/CSID service will need to enroll in the ID/Experts (MYIDCare) service. Those employees will receive additional information needed to enroll in the ID/Experts (MYIDCare) service from OPM by mail in the near future. Those who were affected by the background investigation breach are already enrolled in the ID/Experts (MYIDCare) service and do not need to re-enroll in that service.
The Director’s memo provides additional information regarding the change, as well as a link to further information on OPM’s website.
We will continue to highlight new information about this change as it becomes available.
Significantly, individuals affected by either breach will continue to be covered by identity restoration and identity theft insurance and need not do anything more to continue that service.
Those affected by the personnel records breach, who have been only covered by the Winvale/CSID service will need to enroll in the ID/Experts (MYIDCare) service. Those employees will receive additional information needed to enroll in the ID/Experts (MYIDCare) service from OPM by mail in the near future. Those who were affected by the background investigation breach are already enrolled in the ID/Experts (MYIDCare) service and do not need to re-enroll in that service.
The Director’s memo provides additional information regarding the change, as well as a link to further information on OPM’s website.
We will continue to highlight new information about this change as it becomes available.